FREQUENTLY ASKED QUESTIONS
Should I Make an Appointment?
Appointments are recommended in order to get the day and time you would like. However, at times we do have openings in the schedule, so you can always call the same day if you decide to come in at the last minute. We will do our best to accommodate your needs.
What is the Cancellation Policy?
We reserve the therapist’s time especially for you, and therefore, may turn people away for the time we hold for you.
Please try to give 24 hours notice when canceling or changing an appointment. We do understand that conflicts arise, however we reserve the right to charge a cancellation fee up to the full cost of the scheduled treatment. If we can accommodate your request to change appointment times on the same day, there will be no charge.
Please be on time for your appointment. Full session time cannot be guaranteed for late arrivals.
Does Insurance Cover Massage Therapy?
We are happy to provide you with a receipt that you can submit to your insurance company for possible reimbursement. Many of our clients find that a percentage of their massage is covered when medically referred, please check with your health insurance company for details.
Another option is to see if your insurance offers a health savings account or medical savings plan (such as Med-Flex), which allows pre-tax dollars to be set aside for elective therapeutic /medical services.
Does a Massage Therapist Get Tips?
We get that question a lot. Tips are appropriate and customary for massage therapy services, and generally range between 10-20% of the massage service rate.
Acknowledgement of an exceptional job is always appreciated, however, if the added expense makes it a financial challenge we would rather you put it towards getting massage regularly.
POLICIES
Please feel free to ask questions, we are here to educate you about your health & wellness.
Please be on time for your appointment. Full session time cannot be guaranteed for late arrivals. Please give 24 hours notice for all changes / cancellations to avoid being charged for your scheduled service
Better Health Massage & Bodywork, LLC provides non-sexual massage therapy. If you act in an inappropriate manner, your session will terminated and you will be responsible for the full cost of the scheduled service
We accept cash, checks, Mastercard & Visa.
Please make checks payable to Better Health Massage & Bodywork or BHMB